Know the Break-Even Point

Calculate the dollars and calls required before the company begins producing profit.

Set a Dollar Target

Choose a meaningful profit objective instead of accepting whatever remains at month-end.

Convert Targets to Calls

Translate financial goals into the call volume and operating performance your team can manage.

The Numbers Work Together

This course follows the KAPS Financial Performance Workbook and keynote framework. You will work through gross profit margin, contribution margin, break-even dollars, break-even calls, meaningful dollar targets, and the calls required to reach those targets.

The Five-KPI Management Path

3 Chapters · 9 Lessons

    1. (Included in full purchase)

      How the Five KPIs Work Together

    2. (Included in full purchase)

      KPI 1 — Gross Profit Margin

    3. (Included in full purchase)

      KPI 2 — Contribution Margin

    1. (Included in full purchase)

      KPI 3 — Break-Even Dollars

    2. (Included in full purchase)

      KPI 4 — Break-Even Calls

    3. (Included in full purchase)

      KPI 5 — Calls Required for the Target

    1. (Included in full purchase)

      Set a Meaningful Dollar Target

    2. (Included in full purchase)

      Convert Dollar Targets to Call Targets

    3. (Included in full purchase)

      Manage the Five KPIs Every Week

Build Your Weekly KPI Rhythm

Complete the workbook calculations, review the five KPIs every week, and use the results to focus pricing, dispatch, capacity, cost control, and team accountability.

$99.99

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