Hire for the Real Job

Define the standards, responsibilities, and behaviors required beyond operating the truck.

Create a Strong Start

Use structured onboarding and early expectations to reduce preventable turnover.

Retain Through Leadership

Build communication, accountability, development, and recognition into daily management.

Retention Begins Before the First Day

Good drivers are difficult to find and expensive to replace. This course helps towing owners improve the entire employment experience—from defining the position and selecting candidates to onboarding, coaching, accountability, and creating reasons for strong employees to stay.

The Workforce Development Path

3 Chapters · 9 Lessons

    1. (Included in full purchase)

      Define the Driver Role Before Recruiting

    2. (Included in full purchase)

      Build a Reliable Recruiting Pipeline

    3. (Included in full purchase)

      Interview and Select With Consistent Standards

    1. (Included in full purchase)

      Onboard for Safety, Service, and Documentation

    2. (Included in full purchase)

      Set Clear Expectations and Measures

    3. (Included in full purchase)

      Coach the First 90 Days

    1. (Included in full purchase)

      Build Accountability Without Constant Conflict

    2. (Included in full purchase)

      Create Growth, Recognition, and Development

    3. (Included in full purchase)

      Complete Your 90-Day Workforce Action Plan

Build the Team Behind the Trucks

Continue through KAPS Jump Start to connect workforce expectations and accountability with financial goals, customer service, operational performance, and owner independence.

$99.99

Enroll now